Become a Patient
Getting started:
Contact us so we can plan a time for an evaluation. Our doctors are experts and will partner with you to create a treatment plan that is realistic and effective.
Filling out these forms, scheduling an appointment and following through are the only steps left to what will lead you to Vitality Health & Wellness. All forms will need to be printed, filled out and signed prior to being either: emailed to info@vitalitywellness.com, mailed to our clinic address or faxed to us at (305) 466-1160. Please keep a copy of the filled out form for your records. If you have any problems downloading these forms, please contact our office at (305) 466-1100 and they can be faxed or sent to you.
To join our practice:
1. Please fill out all 4 Mandatory PDF forms below and fax them or email to info@vitalitywellness.com as soon as possible.
Please be aware that we can not treat you without these forms and because of this we can’t schedule you without them either. So please, take some time and fill them out right now and that way when you speak to our patient liaison, we can quickly get you an appointment time that will work for you.
2. Bring to the appointment your current supplements or email a list including quantity of supplement and amounts of ingredients contained in it (just the brand name is not helpful) – when makeing this list please don’t put in numbers or “bullets”. The list should read: name of supplement, strength, number of times per day (e.g. Zinc Citrate 25mg twice daily).
3. Bring, fax or email relevant lab tests done by other physicians. Though we may choose to do labs again, having a baseline and some data on your biochemistry to pair with your story helps our clinicians make the right diagnosis and come up with the correct treatments.
4. Email us a picture to info@vitalitywellness.com with your first and last name in the subject heading; this is so that we have a “face attached to a voice” when speaking to you by phone. A hard copy is NOT preferred – digital makes it easier for us.
Insurance and Financial Arrangements:
Our comprehensive approach and the type of care we provide is different and thus requires more time and attention than offered in most other clinics. Possibly because other physicians are dependent on insurance reimbursement or because their treatments largely involve quickly prescribing medication after medication, most doctors do not spend much time with their patients collecting critical information, explaining the risks vs. benefits of their treatments (a true informed consent) or offering protocols that would require extensive time-consuming explanations. For these main reasons, we can not and do not accept insurance. We realize that this may be frustrating; but it is not possible for us to do what we do and be beholding to the “bottom-line” interests of multi-national insurance companies. W truly believe this is the best investment that you can make to move toward recovery and are confident it will be worth it. To make the process easier:
- We will provide you with bills acceptable to your insurance carrier so you can be reimbursed directly where eligible.
- We will utilize your insurance for in-network lab testing, such as Quest Diagnostics and Labcorp, which in most cases will result in no out of pocket expense. However, when there are tests that may not be available through your “in-network” lab provider that you and the doctor decide are necessary, please be aware that we have negotiated aggressively to get the best possible rates for lab tests and pass those savings to you. The decision to use these tests and the expense associated with them will be discussed in advance.
Payment:
Payment is required when your initial appointment is confirmed unless other arrangements have been made prior. For your convenience we accept Visa, MC, AMEX, cash and checks.
Cancellation Policy:
Our clinicians set aside a significant portion of the day for each appointment. The doctors only see several patients per day and never “double book” patients into the same time slot. Therefore, it is necessary to enforce a strict 24 hour cancellation policy. For appointments following a weekend or holiday, appointments must be canceled by one p.m. on the “work day” prior to the appointment (e.g. a 3:30 pm appointment on Monday must be canceled by 1pm the previous Friday). The only exception to this policy is a medical emergency.
For outreach clinics outside of Miami, the appointment is charged at the time the appointment is scheduled and refunds will be made only if someone on the waiting list can take that time slot. Cancellation fees are equal to the standard fee for the scheduled appointment. For those appointments canceled with appropriate notice, our staff will always give out a cancellation code for your records.
Other Clinicians Involved in Your Care:
The vast majority of patients use our doctors for full service care. However, if you are currently working with a primary care physician that you are comfortable using for some aspects of your medical care, we are happy to work in conjunction with them to any degree that you wish. We are here to serve you.
Registration Forms
To make the most of your first visit please print and fill out all of the mandatory forms and any optional forms then fax to 305-466-1160. Alternatively, you can mail the forms to:
Vitality Health & Wellness
801 Fourth Street
Miami Beach, Florida 33139.
